St Oswalds Farm Cottages, Wall, Northumberland

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EV charging policy for Heavenfield Cottage

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Electric Vehicle Charging Policy

 

1. About this policy

This policy sets our how Electric Vehicles (EV) should be recharged while at the Property and the responsibilities of EV owners in respect of safe charging.

Any reference to "Property" in this policy is a reference to the Property including any garden, grounds, outbuildings, garages or communal spaces.

This policy forms part of our contract with you. A breach of this policy will constitute a breach of the contract between us.

2. Who does this policy apply to?

This policy applies to all members of the Booking Party and such other visitors of the Property. It shall be the responsibility of the Lead Guest to inform all members of the Booking Party and any visitors of this policy.

3. What is an Electric Vehicle?

For the purpose of this policy an EV is any vehicle that uses electric motors, either fully or partially, to drive its wheels. It will derive some or all its power from rechargeable batteries which requires connection to the electricity grid (plug-in). This includes fully chargeable and plug-in hybrid cars, motorbikes, buggies, scooters, mopeds, bicycles, utility vehicles and tracked vehicles.

4. Domestic chargers are not permitted at the Property

Most EVs are supplied with a domestic charger, commonly known as a 'granny charger' or a ‘trickle charger’. These cables recharge the EV using a domestic power source via a 3-pin wall socket.

Domestic chargers are not suitable for use in the Property and will create a fire hazard. The use of domestic chargers is strictly forbidden.

We retain the right to carry out reasonable inspection, on a without notice basis, to ensure that granny chargers are not in use in the Property.

You are solely liable for any damage or loss suffered by us as a result of your unauthorised use of domestic chargers.

5. Dedicated charging points

The Property has one dedicated charge point located in the parking area at Heavenfield Cottage. It is the user’s sole responsibility to supply a suitable charging cable for the charger.

The charger is exclusively for the use of the Booking Party. Visitors to the Property who do not comprise the Booking Party are not permitted to use the facilities without our express permission.

EV Charger is subject to fair usage and charges will be made based on exact usage and at our own standard current tariff per Kwh: such charges shall be charged at the conclusion of your stay and payable before check-out and in accordance with the our Terms & Conditions.

We do not guarantee the availability of the charger and unavailability of the charger shall not constitute a breach of our Guest Terms. We will do our utmost to ensure the charger is available.

Authorisation for the use of a charger during your stay must be made when booking or prior to your arrival. We reserve the right to withdraw this authority at any time and for any reason.

Use of the charger is at the owner’s own risk and we do not accept any liability for loss or damage sustained by you or your EV as a result of using the charger unless the damage was caused directly by our negligence.

You shall be responsible to us for any damage to the charger or loss suffered by us caused by your use of the charger.

6. When using the charger you must not:

(a) use any splitting cables or modify the charger in any way;
(b) smoke in the vicinity of the charger;
(c) use the charger for any commercial EV such as a taxi, ridesourcing or ridesharing EV (such as Uber, Lyft or similar services); delivery or transport EVs including buses or for any other commercial venture;
(d) occupy the charger once charging of the EV is complete. We reserve the right to charge a reasonable fee where you fail to remove your EV from the charger.

 

Reviews

What our guests have had to say:

"This is undoubtedly 5* accommodation. Every attention to detail has been thought of to make your stay as comfortable as possible. The cottage was beautifully decorated with luxurious soft furnishings, high quality linens and the fluffiest, thickest towels. What a refreshing change that the owners genuinely care about the customer experience! Lorraine and John have a real talent for offering a 5* experience. We have stayed in lots of top end accommodation but this far outstrips all the others."

David

"Heavenfield Cottage is an absolutely gorgeous self-catering destination for couples travelling to the North East.  It’s ideally located for all local amenities but also away from the hustle and bustle in the gorgeous Northumbrian countryside.  The cottage interior finish is extremely high and so very comfortable, everything you need has been thought of, we enjoyed it so much and would return in a heartbeat.  I can’t recommend this cottage enough…it’s superb!"

Gary

"We had a lovely time at Heavenfield Cottage.  I don’t think there is any more our hosts could have done to make us feel welcome.  The cottage is beautifully equipped and extremely comfortable.  As a base for exploring Kielder Forest, Northumberland National Park and the Northumberland Coast it was excellent.  Even though our stay was in the midst of freezing temperatures, sleet and snow the cottage was a haven."

Julian

"Well I’m not even going to wait until the end of our visit. This place is pure luxury with everything catered for and a great attention to detail. A fantastic place to come back to today after our walk to Sycamore Gap in every different type of weather possible. Had such a warm welcome yesterday with the fire lit and a beautifully decorated, festive house. 5 Star beautiful property, great location, you must visit."

Julie

"Premier cottage.  Everything about it, including fixtures, fittings, equipment was a ‘cut above’.  A beautifully restored building!  The owners had obviously thought of everything.  Ideally located for those with an interest in history, both Roman and Medieval.  Also close to the amenities of Hexham.  We had a wonderful time."

Nikki

"This cottage is really something special and it is a pity the highest rating is 10 as we would happily rate it higher. It is far and above the best place we have stayed in. Furniture and fittings are of high quality. Lighting is excellent. Huge fluffy towels are provided. The owners, Lorraine and John, are warm, friendly and very welcoming. Nothing was too much trouble. An absolute gem. We loved it."

Naomi & Peter

"An excellent long weekend away at Heavenfield Cottage. The property was fantastic and has everything you need. The owners could not have been more helpful and the location is perfect for exploring Hadrian’s Wall, especially as it is built right on top of it! Would love to visit again in the future."

Neil

"We had such a special weekend here, thank you Lorraine and John for an utterly luxurious and outrageously comfortable stay in your stunning cottage - so many thoughtful extra touches, a warm welcome and wonderful peace and quiet. Can’t wait to return!."

Nicci

"Heavenfield Cottage - never was a place so aptly named! Hadrian's Wall country is incredibly special - an ancient landscape marked by thousands of years of human activity and endeavour. So, what could be more perfect for immersing yourself in the area than staying in a well appointed cottage on a working livestock farm, literally built on and from the stones of the wall?
Lorraine and John are warm and thoughtful hosts. They have the balance of leaving you to your own devices and being there for anything you need off to a fine art. We've stayed here three times now and fully intend to return soon."

Kevin

"Superb accommodation in a wonderful location. Lorraine and John have thought of absolutely everything in the cottage, and all to a very high standard. There is so much to do both locally and further afield which all adds to this being a first rate place for a holiday in Northumberland. We will be back ... definitely in fact, as we have already booked for next year ..."

Dave

"Five star welcome to five star luxurious cottage.  Having stayed in various cottages we can say that this is the best we've booked. Everything was spotlessly clean and there were little welcoming touches which made us feel at home. Lorraine herself was there to give us a warm welcome. A lovely place to either explore the surrounding area or just relax."

Charles

"This is without doubt the best cottage we have stayed in. The location is stunning, surrounded by open countryside and picturesque villages. Lorraine and John were lovely and made us feel very welcome, they have finished the cottage to an extremely highly standard, the attention to detail is second to none. We will definitely be back!! "

Steve & Vicky

More Reviews...

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